AI Voice & Messaging to Optimize Engagement

Virtual agents, proactive outreach, end-to-end insights and human expertise to deliver positive interactions between our clients and their customers, patients, members and employees.

Mosaicx by the Numbers

+1.1B

Annual Inbound
Call Minutes

+1.5B

Annual Outbound
Notifications
(SMS, MMS, & Voice)

40-60%

Call
Containment

Conversational AI:
Surprisingly Simple

Mosaicx uses voice recognition and digital messaging to help users find information quickly and resolve issues without help from an agent.

Mosaicx provides personalized responses and recommends the next best action, creating always-on, surprisingly simple experiences.

 

No Hold Time Podcast

Join three friends/coworkers as they discuss the latest around AI, automation, brand interactions, self-service and other ways to improve customer experience (CX).

Complete Series >

Awarded

"Best Agentless Payment Processor"

for Enterprises

Read the Press Release

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Submit the form to demo service modules relevant for your business.

Experience Mosaicx by booking a demo and see how conversational AI can be surprisingly simple.